Overview
This workflow automates the process of identifying high-spending hotel clients and sending them personalized reward offers via email. By integrating Salesforce, Gemini AI, and Brevo (Sendinblue), it streamlines VIP recognition and engagement.
Key Features
- Salesforce Integration: Triggers on new or recent hotel checkouts, extracting relevant client and transaction data.
- VIP Detection: Uses logic to identify clients who exceed spending thresholds, marking them as VIPs.
- AI Personalization: Employs Gemini AI (via LangChain nodes) to generate tailored reward offers based on client profiles and stay history.
- Automated Email Delivery: Sends customized offers directly to VIP clients using Brevo, ensuring timely and relevant communication.
Benefits
- Enhanced Customer Loyalty: Personalized rewards foster stronger relationships with top clients.
- Operational Efficiency: Reduces manual effort in client segmentation and offer creation.
- Data-Driven Marketing: Leverages AI and CRM data for targeted, impactful outreach.
- Seamless Integration: Connects CRM, AI, and email platforms for a unified workflow.
Use Cases
- Hotels seeking to boost repeat bookings from high-value guests.
- Marketing teams aiming to automate loyalty campaigns.
- Businesses wanting to leverage AI for personalized client engagement.
