Overview
This workflow automates the process of sending personalized WhatsApp message templates when triggered by KlickTipp events. It also manages user responses and opt-outs, ensuring seamless communication and compliance.
Key Features
- KlickTipp Integration: Listens for outbound triggers from KlickTipp to initiate WhatsApp messaging.
- Personalized Messaging: Sends tailored WhatsApp offer templates to users based on trigger conditions.
- Auto-Responder: Automatically replies to incoming WhatsApp messages with predefined templates.
- Opt-Out Management: Subscribes users to an opt-out list if they request to stop receiving WhatsApp messages.
- Message Filtering: Filters user messages to determine appropriate responses or actions.
Benefits
- Enhanced Engagement: Delivers timely, relevant offers directly to users on WhatsApp.
- Efficiency: Reduces manual intervention by automating message delivery and response handling.
- Compliance: Manages opt-outs to respect user preferences and regulatory requirements.
- Seamless Integration: Connects KlickTipp CRM with WhatsApp for unified communication workflows.
Use Cases
- Sending promotional offers to leads captured in KlickTipp.
- Automating customer support responses on WhatsApp.
- Managing subscription preferences for WhatsApp communications.
