Overview
This workflow automates the aggregation of customer reviews from Trustpilot, Google, and Facebook, centralizing them into a Google Sheets database for streamlined analysis and reporting.
Key Features
- Scheduled Automation: Initiates daily via a schedule trigger to ensure up-to-date review data.
- Multi-Platform Integration: Connects with Shopify to fetch product data and uses HTTP requests to retrieve reviews from Trustpilot, Google, and Facebook.
- Data Normalization: Processes and standardizes review data using a code node for consistent formatting.
- Conditional Logic: Checks if new reviews are found before updating the database, optimizing efficiency.
- Central Storage: Stores all normalized reviews in a Google Sheets document for easy access and further processing.
Benefits
- Time Savings: Eliminates manual review collection, reducing labor and minimizing errors.
- Comprehensive Insights: Provides a unified view of customer feedback across major platforms.
- Improved Decision-Making: Enables timely response to customer sentiment and trends.
Use Cases
- E-commerce businesses seeking to monitor and analyze product reviews.
- Marketing teams aiming to track brand reputation across multiple channels.
Integrations
- Shopify, Trustpilot, Google, Facebook, Google Sheets
Automation Impact
This workflow streamlines review management, enhances data reliability, and supports data-driven business strategies.
