Overview
This workflow automates the end-to-end process of collecting, evaluating, and acting on training feedback using Airtable, Usertask, LinkedIn, and email integrations.
Key Features
- Airtable Trigger: Initiates the workflow when new feedback is submitted.
- Conditional Logic: Uses a switch node to route feedback based on quality (e.g., poor, good, pair).
- Task Assignment: Automatically creates follow-up tasks in Usertask for relevant team members.
- Multi-Channel Notifications: Sends personalized emails and LinkedIn messages to engage respondents or notify staff.
- Webhooks & HTTP Requests: Integrates with external systems for additional processing or data enrichment.
Benefits
- Efficiency: Reduces manual handling of feedback and task assignments, saving significant time.
- Consistency: Ensures all feedback is processed uniformly and follow-ups are never missed.
- Engagement: Automates marketing communications to nurture relationships with participants.
- Scalability: Easily adapts to increased feedback volume without extra workload.
Use Cases
- Automating post-training feedback collection and response.
- Assigning follow-up actions to HR or training teams.
- Sending targeted marketing or informational emails based on feedback quality.
- Integrating feedback data with CRM or analytics platforms for deeper insights.
