Overview
This workflow automates the process of collecting product satisfaction feedback by integrating Telegram, Google Sheets, and AI-driven logic. Users receive survey questions via Telegram, and their responses are processed, stored, and analyzed automatically.
Key Features
- Telegram Integration: Initiates surveys and interacts with users through Telegram messages.
- Dynamic Question Flow: Uses conditional logic (if, switch) to personalize survey progression based on user responses.
- Data Storage: Captures and organizes responses in Google Sheets for easy access and analysis.
- State Management: Utilizes Redis to track user progress and survey state.
- AI Enhancement: Employs AI logic to interpret responses or guide survey flow.
Benefits
- Time Savings: Eliminates manual survey distribution and data entry.
- Improved Accuracy: Reduces human error in data collection and organization.
- Scalability: Handles multiple simultaneous survey participants efficiently.
- Actionable Insights: Centralizes feedback for quick analysis and decision-making.
Use Cases
- Gathering customer satisfaction data post-purchase.
- Conducting product feedback surveys for continuous improvement.
- Automating follow-up questions based on user input.
This workflow streamlines feedback collection, enabling businesses to make data-driven decisions faster.
