Automated HR Service System with WhatsApp, GPT-4, and Google Workspace

Overview

This workflow automates HR service requests by integrating WhatsApp messaging, GPT-4-powered classification, and Google Workspace tools. Incoming HR-related messages on WhatsApp are instantly processed, classified, and routed for efficient handling.

Key Features

• WhatsApp Integration: Captures and triggers workflows from employee messages.
• AI Classification: Utilizes GPT-4 (OpenAI) to analyze and categorize HR inquiries.
• Dynamic Routing: Switch nodes and custom logic direct requests to appropriate HR processes.
• Google Workspace Integration: Automates updates, notifications, or documentation within Google Workspace.
• Custom Processing: Code and set nodes enable tailored data handling and formatting.

Benefits

• Faster Response Times: Automates initial HR inquiry handling, reducing manual workload.
• Accurate Classification: AI ensures requests are routed to the right HR function.
• Seamless Integration: Connects WhatsApp, AI, and Google Workspace for end-to-end automation.
• Scalable Solution: Handles high volumes of HR requests efficiently.

Use Cases

• Automating leave requests, payroll queries, or onboarding questions via WhatsApp.
• Providing instant, AI-powered HR support to employees.
• Logging and tracking HR interactions in Google Workspace for compliance and reporting.