Automated Google Play Review Monitoring with Bright Data and Telegram Alerts

Overview

This workflow automates the monitoring of Google Play app reviews using Bright Data for scraping and delivers real-time alerts via Telegram for low ratings. It streamlines the process from data collection to actionable notifications, ensuring timely responses to customer feedback.

Key Features

• Automated Data Collection: Initiates scraping of Google Play reviews upon form submission.
• Status Monitoring: Checks and waits for the completion of the scraping process.
• Data Processing: Fetches and verifies the scraped review data.
• Google Sheets Integration: Saves all review data for record-keeping and analysis.
• Intelligent Alerting: Detects low ratings and instantly notifies the team via Telegram.

Benefits

• Faster Response: Enables immediate action on negative reviews, improving customer satisfaction.
• Centralized Data: Consolidates feedback in Google Sheets for easy tracking and reporting.
• Reduced Manual Effort: Eliminates repetitive tasks, saving time and reducing errors.
• Proactive Reputation Management: Helps maintain a positive app reputation by addressing issues quickly.

Use Cases

• App developers and product managers seeking to monitor and respond to user feedback efficiently.
• Customer support teams aiming to streamline review management and escalation processes.

Integrations

• Bright Data: For scalable web scraping of Google Play reviews.
• Google Sheets: For structured data storage and analysis.
• Telegram: For instant team notifications.