Overview
This workflow automates the classification and assignment of new bug reports in Linear by leveraging OpenAI's GPT-4. When a new bug is created, the workflow analyzes its content and determines the appropriate team for resolution.
Key Features
- Automated Trigger: Initiates when a new bug is reported in Linear.
- AI-Powered Classification: Uses GPT-4 to analyze and classify bugs based on their description.
- Team Assignment: Automatically updates the bug's team in Linear by matching it with the correct team ID.
- Conditional Logic: Checks if the AI successfully identified a team; if not, it can flag for manual review.
- Slack Notification: Notifies relevant stakeholders in Slack about the new assignment.
Benefits
- Reduces Manual Work: Eliminates the need for manual triage and assignment of bugs.
- Faster Response: Ensures bugs are routed to the right team quickly, improving resolution times.
- Consistent Classification: Leverages AI for more accurate and consistent bug categorization.
- Improved Communication: Keeps teams informed with real-time Slack notifications.
Use Cases
- Tech Companies: Streamline bug triage in software development teams.
- Product Management: Ensure critical issues are promptly assigned and addressed.
- Support Teams: Automate ticket routing for faster customer support.
Integrations
- Linear: For bug tracking and team management.
- OpenAI GPT-4: For intelligent bug classification.
- Slack: For instant team notifications.
