Automated AI-Powered Lead Calling and Slack Notifications with OpenAI, Twilio &

Overview

This workflow automates the process of contacting leads by leveraging AI-powered voice agents. It integrates OpenAI for conversational intelligence, Twilio for telephony, and VAPI for call management, ensuring efficient and scalable lead engagement.

Key Features

• Automated Lead Creation: Initiates new customer records and triggers outbound calls to leads.
• AI-Driven Calls: Uses OpenAI to power conversational agents that interact with leads via Twilio.
• Call Tracking & Parsing: Retrieves and parses call results, extracting key information such as email addresses using regex.
• Conditional Logic: Determines if calls were answered and handles outcomes accordingly.
• Slack Notifications: Instantly notifies the team on Slack about call results, including successes and missed calls.

Benefits

• Increases Efficiency: Reduces manual calling and follow-up tasks, freeing up sales teams for higher-value activities.
• Improves Lead Response: Ensures timely and consistent outreach to every lead.
• Centralized Communication: Keeps teams informed in real-time through Slack notifications.

Use Cases

• Automated lead qualification and follow-up
• Sales outreach campaigns
• Customer onboarding calls

Integrations

• OpenAI: AI-driven conversation handling
• Twilio & VAPI: Telephony and call status management
• Slack: Team notifications and workflow transparency