Overview
This workflow streamlines restaurant order management by integrating AI-driven dish recommendations and real-time customer notifications. Orders are captured via a form, processed, and enhanced with intelligent suggestions using Google Gemini AI, then delivered to customers through Telegram.
Key Features
- Order Capture: Triggers on new restaurant orders submitted via a form.
- Data Processing: Extracts, formats, and stores customer and dish information in Google Sheets.
- AI Recommendations: Utilizes Gemini AI to analyze order details and suggest complementary dishes.
- Customer Notification: Formats AI suggestions and sends them directly to customers on Telegram.
Benefits
- Enhanced Customer Experience: Provides personalized dish recommendations, increasing upsell opportunities.
- Operational Efficiency: Automates data entry, order processing, and communication, reducing manual workload.
- Seamless Integrations: Connects Google Sheets, Gemini AI, and Telegram for a unified workflow.
- Real-Time Engagement: Ensures customers receive timely, relevant suggestions, improving satisfaction.
Use Cases
- Restaurants seeking to automate order handling and boost sales with AI-driven upselling.
- Businesses wanting to deliver instant, personalized recommendations via messaging platforms.
- Teams aiming to reduce manual data processing and streamline customer communications.