AI-Powered Customer Feedback Analysis and HTML Report Generation Workflow

Overview

This workflow streamlines the process of analyzing customer feedback by integrating Google Sheets with advanced AI models. It automates data extraction, analysis, and report generation, providing actionable insights in a structured HTML format.

Key Features

• Automated Data Retrieval: Fetches customer feedback directly from Google Sheets.
• AI-Driven Analysis: Utilizes OpenAI's Chat Model and LangChain agents to interpret and categorize feedback.
• Prompt Engineering: Custom prompts are prepared and parsed for structured output, ensuring relevant insights.
• Report Generation: Merges original data with AI-generated topics and produces a comprehensive HTML report using Quickchart.

Benefits

• Time Savings: Eliminates manual data analysis, reducing turnaround time for feedback review.
• Actionable Insights: Delivers clear, structured analysis to inform business decisions.
• Scalability: Handles large volumes of feedback efficiently with minimal human intervention.

Use Cases

• Customer Experience Teams: Quickly identify trends and areas for improvement.
• Product Managers: Gain insights into feature requests and pain points.
• Marketing: Understand customer sentiment to refine messaging and campaigns.

Integrations & Automation

Key integrations include Google Sheets for data storage, OpenAI for AI-powered analysis, and Quickchart for report visualization. The workflow leverages n8n's automation capabilities to orchestrate these processes seamlessly.